Terms and Conditions

Welcome to Pawssage, your trusted pet services marketplace. These Terms and Conditions govern your use of our platform, including browsing, booking, or offering pet services. By using Pawssage, you agree to these terms.

1. Nature of Services

Pawssage is a platform that connects pet owners with verified service providers such as walkers, groomers, trainers, and therapists. Pawssage does not directly deliver these services but facilitates the connection.

2. User Responsibilities

  • Provide accurate details when creating a profile or booking a service.
  • Communicate respectfully with service providers and other users.
  • Only use the platform for legal and appropriate pet services.

3. Service Provider Guidelines

If you offer services on Pawssage, you must ensure all information is truthful, services are safe, and animals are treated humanely. Pawssage reserves the right to remove providers for violations.

4. Payments & Fees

Payments are processed securely via third-party providers. Service fees and platform charges may apply. Pawssage is not liable for external transaction issues.

5. Cancellations

Each provider may have their own cancellation policies. Users and providers must adhere to them or resolve disputes directly.

6. Limitation of Liability

Pawssage is not responsible for damages, injury, or loss resulting from services arranged through the platform. Always verify the experience and qualifications of any provider.

7. Privacy

Personal information is protected under our Privacy Policy. We do not sell user data.

8. Changes to Terms

We may update these terms at any time. Updates will be posted on this page with an updated revision date.

9. Contact Us

Email: support@pawssage.com.au
Phone: 1300 000 000 (example)

Last updated: 5 September 2025